F.A.Q.s

How far in advance should I book?

We recommend booking as far in advance as possible to guarantee your desired date and time is available. To include a reservation outside of our ordinary business hours, Private Rates apply.

Is the location handicap accessible?

Yes our building is ADA accessible. The rooms do not require climbing or physical strength to complete.

Can I host a corporate event here for team building outside of the regular schedule?

To include a reservation outside of our typical business hours, Private rates apply. Absolutely! We keep the mornings and afternoons off the normal schedule for private events like this. Please call or use our event form HERE to schedule your event.

Is it possible to purchase Blue Ops Mission Room Gift Cards?

Yes! you can purchase Gift certificate tickets HERE. If you are buying gift certificates for multiple individuals please purchase one for each person so each receiver will get a unique redemption code.

Is Blue Ops Mission good for Team-building and Parties? 

Absolutely! We offer good, clean fun with an attractive conference room for your event. We can also add a personalized message in the room to make it extra fun for the special person! Just include a note in the comments section of your reservation. You can reserve during our regular business hours or book a Private Event.

NOTE: ** We reserve the right to refuse admittance to people appearing visibly intoxicated by alcohol or drugs. In this scenario, you will receive no refund or rescheduling. We take the safety of our staff and other guests very seriously. Trust us, you will do a lot better in the rooms if you have all of your wits about you! 🙂

Can children participate?

Kids actually love the game, but we do have some restrictions outlined below. They will not be able to do it all on their own but they sure are good at finding things and linking things and puzzles together.

Anyone age 14 to 17 can participate alone with a waiver signed by a parent or guardian. This age group is perfectly suited for our games.

Ages 5 – 13 must have one participating paying adult per 4 children. Children under 5 should not attend.

What happens if I/we arrive late?

We ask that you arrive 15-20 minutes prior to your scheduled time (does not apply to Private Parties). This is essential to everyone’s experience, especially if you have not reserved the entire room to yourselves! THE DOOR TO THE ROOM LOCKS EXACTLY AT THE TIME YOU SIGNED UP FOR (again, does not apply to Private Parties). You may not be permitted into the room if you are late. THERE ARE NO REFUNDS so please account for any traffic and parking.

How long does each event last?

About one hour total to an hour and 15 minutes. Please plan to arrive 15-20 minutes before your start time (does not apply to Private Parties)!! This is essential. When you arrive you will receive a quick briefing on the game. Then the fun begins! Once you start your mission, you will have 60 minutes to complete. There will be additional time afterward for a walkthrough and fun photos.

What if I need to change my reservation? What is your cancellation policy? 

You can change your reservations up to 24 hours before your reservation (up to one week for Private Parties). There are no changes or cancellations within 24 hours.

If I only have 2 or 3 people in my group, will we be placed with strangers to fill the time slot?

Our captured room holds only 2 people, so this room should be perfect for your date night or intimate moment. However, for the other rooms, if you reserve less than the spaces available, there is a very high chance you will be placed with other people. But honestly, it is such a fun atmosphere, the more the merrier!

I still have questions. What should I do? 

Our preferred contact method is our Contact Form: send as many details as you can and we will always reply within a few hours if not immediately. Private party rates for events outside our normal business hours can be requested HERE

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